COA & Batch Documentation
Include your order number and the product handle. We’ll reply with the documentation provided by our manufacturing partner for the batch your order shipped from.
- Domestic fulfillment
- COA available
- Research Use Only
Contact
A direct line to the people behind your orders.
No ticket queues, no chat bots. Email is the fastest path to our team for documentation, partnership inquiries, and order coordination.
What to Include
Help us route your message
Wholesale & Partnership
Tell us about your organization, expected volume, and which partnership tier (Professional, Preferred, Strategic) or service (private label, custom sourcing) interests you.
Order Coordination
For changes to a pending order, shipping questions, or Zelle payment confirmation, email us with your order number.
Response Window
We reply to support inquiries within one business day, Monday through Friday. Partnership inquiries are routed directly to the account team.
Fulfillment
Orders ship domestically from within the United States with handling appropriate to each product.